Mikki Device™ Return & Refund Policy
60 Day Money-Back Guarantee
Effective Date: August 1, 2021
The Mikki Device™ Sever’s Solution kit comes with a 60 day money back guarantee.
To get a full refund please ship the following items to Pediatric Orthotics (address below):
- Both custom orthotics
- The pediatric nighttime boot
- And any unused STS slipper socks
These items will be required to refund the full amount. Partial refunds are also available on a case by case basis.
Items not required to return for a full refund are:
- Plastic bags
- Blue slipper clips
- Spray bottle
- Instructional paper
The customer will be required to cover packaging and shipping but can request reimbusement.
https://mikkidevice.com may, but is under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://mikkidevice.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Incorrect use of product: The product is meant to treat Sever’s disease in children and nothing else.
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every kit is quality controlled and double-checked before shipping.
All returns ship to: