Mikki Device™ Return & Refund Policy
60 Day Money-Back Guarantee
Effective Date: August 1, 2021
The Mikki Device™ Sever’s Solution kit comes with a 60 day money back guarantee.
To receive a refund please ship to Pediatric Orthotics:
500 N 56th St Suite #18
Chandler, AZ 85226
Please included the following items with your return:
- Both custom orthotics
- The pediatric nighttime boot
- And any unused STS slipper socks
Items not required to return are:
- Plastic bags
- Blue slipper clips
- Spray bottle
- Instructional paper
(The customer will be required to cover packaging and shipping.)
mikkidevice.com may, but is under no obligation to, honor requests for refunds for the following reasons:
- Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us.
Depending on the price of the product, mikkidevice.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item.
- Incorrect use of product: The product is meant to treat Sever’s disease in children and nothing else.
- Product not-as-described:
A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every kit is quality controlled and double-checked before shipping.