Mikki Device™ Return & Refund Policy

60 Day Money-Back Guarantee

Effective Date: August 1, 2021

The Mikki Device™ Sever’s Solution kit comes with a 60 day money back guarantee.

60 day money back guaranteethe mikki device logo

To get a full refund please ship the following items to Pediatric Orthotics (address below):

  1. Both custom orthotics
  2. The pediatric nighttime boot
  3. And any unused STS slipper socks

These items will be required to refund the full amount. Partial refunds are also available on a case by case basis.

Items not required to return for a full refund are:

  1. Plastic bags
  2. Blue slipper clips
  3. Spray bottle
  4. Instructional paper

The customer will be required to cover packaging and shipping but can request reimbusement.

https://mikkidevice.com may, but is under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://mikkidevice.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Incorrect use of product: The product is meant to treat Sever’s disease in children and nothing else.

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every kit is quality controlled and double-checked before shipping.

All returns ship to:

Pediatric Orthotics
4939 W. Ray Road
Ste# 4-501
Chandler, AZ. 85226
 
Call (602) 245-7249 with any additional questions or concerns.