Mikki Device™ Return & Refund Policy

60 Day Money-Back Guarantee

Effective Date: August 1, 2021

The Mikki Device™ Sever’s Solution kit comes with a 60 day money back guarantee.

60 day money back guaranteethe mikki device logo

To receive a refund please ship to Pediatric Orthotics:

Pediatric Orthotics

500 N 56th St Suite #18
Chandler, AZ 85226

If you received the Mikki Device™ Sever’s Solution kit and followed the treatment protocol (custom orthotics and pediatric nightime brace) and saw no improvement in 60 days, return for a full refund.
*If your child has experienced no improvement in 60 days and has followed the treatment instructions provided, please see yiour doctor or pediatric podiatrist because this indicates there is another underlying condition.
You can return the kit for any other reason (changed mind, never used, etc…) and will be refunded full price minus 10% restocking fee (unused kits must be returned withing 30 days of purchase)

Please included the following items with your return:

  1. Both custom orthotics
  2. The pediatric nighttime boot
  3. And any unused STS slipper socks


Items not required to return are:

  1. Plastic bags
  2. Blue slipper clips
  3. Spray bottle
  4. Instructional paper

(The customer will be required to cover packaging and shipping.)

mikkidevice.com may, but is under no obligation to, honor requests for refunds for the following reasons:

  • Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us.

Depending on the price of the product, mikkidevice.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item.

  • Incorrect use of product: The product is meant to treat Sever’s disease in children and nothing else.
  • Product not-as-described:

A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every kit is quality controlled and double-checked before shipping.

Call (602) 245-7249 with any additional questions or concerns.